FREQUENTLY ASKED QUESTIONS

RESERVATION PROCESS FOR FURNISHED APARTMENT

Reservations can be made online or Dial: 1800 266 261, Email: info@royalstays.com.au

All prices are specified in Australian dollars. Cash, Credit cards (Mastercard, Visa and Amercian Express) and Bank Transfers are accepted. Cash must be paid in person to Manager of Royal Stays. Consolidated invoicing/receipts for huge project members and teams is available.

Extra charges applies for extra furniture (Cots, Chairs etc) and Services (Housekeeping etc)

CHECK IN/OUT INFORMATION

A Royal Stays property manager will be present on site to show the reserved apartment and hand over the keys, and will answer all the guests’ queries. Our staff is 24 hours available. Please Inform the arrival time 3 days prior to check-in.

Check-in time is 2pm.
Check-out time is 10am.
For Special requests please contact us.

ABOUT OUR FURNISHED ACCOMMODATIONS

Royal Stays apartment rental rates include:

  • A fully furnished apartment including full kitchen.
  • Utility connections and built in household items.
  • Free High speed unlimited Wifi Internet
  • 30 plus Foxtel channels
  • A Customer Care Service.

The furnished suite consists of stylish furniture and high quality appliances, towels, linen, fully built in laundry and kitchen utensils including crockery, dish washer, toaster, coffer maker, microwave, kettle, fridge, stove and oven.

Minimum stay depends on the season. Please check the availability using the search engine on the homepage.

A undercover secured onsite car parking is available with some properties, please confirm at the time of booking.

Additional furniture is available such as home office and portable cot and fold-away beds but subject to availability and will be charged separately. Please inform the staff member at the time of reservation.

Our apartments are self-contained however we can arrange Daily/Weekly housekeeping servicing upon request for additional charges.

Foxtel cable television is available in all our apartments in Melbourne.

Free Wi-Fi with high speed service is provided in all apartments.

Executive pick and drop service is available from airport to your suite with extra charges. This facility is subject to availability. Guests are requested to confirm 2 weeks before check-in.

Pets are strictly not allowed.

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